At Krave Mart, we understand your concern about your personal information, we care about it too. As such, we ensure we safeguard the information provided and honor your requests for confidentiality when you log in to our website and mobile app.
1.3 You can visit website and browse without having to provide personal details. During your visit to kravemart.com you remain anonymous and at no time can we identify you unless you have an account on the website and log in with your username and password.
1.4 We may collect your personal identification details if you seek to place an order through our website and/or application.
1.5 Whenever you interact on our site, we receive and store certain information in the form of ‘cookies’ which is basically done to enhance user experience. Cookies are basically placed on your hard drive and not on our site for record-keeping purposes.
1.7 We collect, store and process your data for processing your purchase on our website and any possible later claims, and to provide you with our discounted promotions and future offers.
1.8 We need this information to grant you a “go ahead” signal with placing your order for a product(s). We may use that data to process payment for the product and delivery of the product to you.
1.9 We may pass on your basic information (name, contact number and postal address) on to a third party in order to make delivery of the product to you (for an example to courier service provider or delivery supplier).
1.10 We seek to use information from correspondence which hereby means that you will provide certain essential information if you contact us by email or use any of the webforms on the website.
1.11 We may also use your data in order to collect payment from you or in case we have any query regarding the order placed by users (each, a User).
1.12 It is necessary for the users to know how we use the collected information; i. To improve our site (the feedback collected from the users to improve the quality of service provided by Krave Mart. ii. To send you periodic emails regarding offers and promotions on our Website. iii. To improve communication barrier between user (you) and Service Provider (Us).
1.14 We follow industry standards to protect your personal information from unauthorised access and unlawful processing, accidental loss, destruction and damage. Personal Information will only be shared with relevant marketing partners after due diligence of information safety and security standards.
1.15 We make reasonable efforts to ensure that your personal information is protected while you are on our website. We have security procedures in the storage and disclosure or destruction of personal information, which are devised to protect unauthorized access. It’s the kind of protection we would want of our data, if we were surfing another site on web.
1.16 Krave Mart website links to other social media platforms that may collect personal information, however, Krave Mart shall not be held responsible for the loss of your data.